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OneCall Jobs · Free · Melbourne

OneCall Jobs: free help into PCA, support worker, aged care and disability jobs in Melbourne.

Got a Cert III or IV in Individual Support, or studying one? OneCall Jobs is our free Job-ready program. We show you every document and check employers ask for, help you write your resume and cover letter, and when your profile is complete we put you forward to disability, NDIS and aged-care employers we work with. Locals and international students welcome.

Reviewed by Samsul Alam, OneCall Melbourne · Updated 11 October 2026

Get job-ready, free: 2 minOr message us

Free first chat. No obligation, no pressure.

  • Free, no cost to you
  • PCA, support worker, aged care, disability
  • International students welcome
  • Resume and cover letter help included

How OneCall Jobs works

Four steps to job-ready, all free

  1. Tell us about you

    Two minutes. Your certificate, your experience, and when you can work.

  2. Upload your documents

    We show you what employers ask for:

    • ID (passport or birth certificate, plus driver licence)
    • Visa
    • Cert III / IV
    • NDIS Worker Screening Check
    • Working with Children Check
    • Police check
    • First Aid & CPR
    • NDIS Worker Orientation Module
    • Infection prevention and control training

  3. We help with your resume and cover letter

    Book a free call and we help you write them the way Australian employers expect.

  4. Join the job queue

    When your profile is complete, we put you forward to disability and aged-care employers we work with.

Get job-ready, free

Free, no cost to you. We can’t promise a job, but we help you get ready and guide you to the right places.

PCA, support worker, aged care and disability jobs we help with

Care work in Melbourne comes under a few different names. These are the roles our Job-ready program prepares you for.

  • Personal care assistant (PCA)

    Helping older people in aged-care homes with showering, dressing, meals and moving safely, and keeping them company. Often called PCA, personal care worker or assistant in nursing.

  • Disability support worker (NDIS)

    Supporting people with disability at home, in shared houses (SIL) and out in the community, so they can live the way they choose. Funded through the NDIS.

  • Aged care and home care worker

    Visiting older people at home to help with personal care, cleaning, shopping and appointments, so they can keep living independently.

  • Community support worker

    Taking people to activities, work, appointments and social outings. A driver licence and a car often open many more shifts.

  • Overnight and sleepover shifts

    Active nights and sleepovers in group homes and SIL houses. Useful if you study or work during the day.

What you need to work as a support worker in Victoria

Employers check these before your first shift. When you join, your portal turns this list into your own checklist: upload each one and watch your profile reach 100%.

  1. Certificate III or IV in Individual Support (ageing, disability or home and community care)The qualification most employers ask for. Related qualifications such as nursing or allied health often count too.
  2. NDIS Worker Screening CheckNeeded before you can work in most NDIS roles. In Victoria you apply through Service Victoria, and it can take a few weeks, so start early.
  3. Working with Children Check (WWCC)Many employers ask for it, even for adult services. The employee card is free in Victoria.
  4. National Police CheckUsually less than 12 months old.
  5. First Aid and CPR (HLTAID011)CPR has to be renewed every 12 months.
  6. NDIS Worker Orientation Module and New Worker Induction ModuleFree online courses from the NDIS Commission, with a certificate at the end. Open the free modules
  7. Infection prevention and control trainingA short, free online course. Aged-care employers usually ask for it.
  8. Resume and cover letterWritten the way Australian care employers expect. We help you with both, free.

Not sure where to start? Tell us what you have and we show you the order to do the rest.

International students welcome

Many of the people we help into aged care and disability work are international students. Shifts are often casual (mornings, evenings, weekends, sleepovers), so care work can fit around classes.

Your visa decides how many hours you may work. Check your own work conditions on VEVO and keep within them. We do not give visa advice; for study and visa questions see the OneCall Education hub or a registered migration agent.

No Cert III yet?

You can still join today and start on the checks, the free NDIS modules and your resume while you study.

If you already have years of genuine care experience, here or overseas, Recognition of Prior Learning (RPL) through a registered training organisation may be an option. It is never a shortcut: the training organisation assesses real experience.

Need a car to reach more shifts? See our used-car buying help.

OneCall Jobs is free. OneCall is not an employer or a recruitment agency and cannot promise anyone a job: we help you get ready and put you forward to employers we work with, and the employer decides who they hire.

OneCall Jobs: common questions

What is OneCall Jobs?
OneCall Jobs is the free Job-ready program from OneCall Melbourne. We help people get ready for PCA, support worker, aged care and disability (NDIS) jobs in Melbourne: we show you which documents and checks employers ask for, help you with your resume and cover letter on a free call, and when your profile is complete we put you forward to disability and aged-care employers we work with.
Is OneCall Jobs really free?
Yes. You never pay OneCall anything for the Job-ready program: not to join, not for the resume help, not when you get a job. Some checks, such as the NDIS Worker Screening Check or a police check, have their own government or provider fees, and we tell you about those up front.
Can international students get PCA or support worker jobs in Melbourne?
Many of the people we help are international students. Care work is often casual and shift-based, which can fit around study. Your visa decides how many hours you may work, so check your own work conditions on VEVO (the Department of Home Affairs visa check) and keep within them. OneCall does not give visa advice: for visa questions, talk to a registered migration agent or see our Education hub.
Can I get a support worker job with no experience?
Often yes, if you have the qualification and the checks. Many employers hire new workers with a Certificate III or IV in Individual Support, a current NDIS Worker Screening Check, First Aid and CPR, and a good attitude. Placement hours from your course count as experience. A driver licence and a car usually open more shifts.
What is a PCA job?
PCA stands for personal care assistant. A PCA helps older people or people with disability with daily living: showering, dressing, meals, moving safely, and company. In Melbourne, PCA jobs are mostly in aged-care homes and home care, and most employers ask for a Certificate III in Individual Support.
Is OneCall an employer or a recruitment agency?
No. OneCall is not your employer and does not hire you. We help you get job-ready and put you forward to disability and aged-care employers we work with. The employer interviews you, decides whether to hire you, and employs you directly.
Do you guarantee a job?
No, and be careful of anyone who does. We help you get every document ready, make your resume and cover letter strong, and put you forward to employers we work with. Whether you are hired is always the employer's decision.
How long does it take to get job-ready?
It depends on what you already have. If your certificate and checks are done, your profile can be complete within days. The NDIS Worker Screening Check and police check can take a few weeks, so we help you apply for them first. Your portal shows your progress and your real place in the queue.
I do not have a Certificate III yet. Can you still help?
Yes. You can join and start on the checks, the free NDIS modules and your resume while you study. If you already have years of genuine care experience, Recognition of Prior Learning (RPL) through a registered training organisation may be an option. It is never a shortcut: the training organisation assesses real experience.

Ready to work in care?

Two minutes to tell us about your certificate, your checks and when you can work. It's free.

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